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Privacy notice

We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

Please read this privacy notice carefully, as it contains important information about how we use the personal and healthcare information we collect on your behalf.

31 Green Limited (“We” or “Us“) are committed to protecting and respecting your privacy. This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is 31 Green Limited.

Information we collect from you

We will collect and process the following data about you:

  1. Information you provide us. This is information about you that you give us by filling in forms on our site our website or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our site and when you report a problem with our site. The information includes your name, email address, business name and phone number. If you submit a job application on our website, the information will also consist of your address and a CV or professional history.
  2. Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
    1. technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    2. information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
  3. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, suppliers and sub-contractors). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Uses made of the information

We use information held about you in the following ways:

  1. Information you give to us. We will use this information:
    1. to provide services and products you subscribe from us, with the information these services will be delivered that you request from us;
    2. to provide you with information about other services we offer that are similar to those that you have already requested or enquired about, or redirect you to alternative options;
    3. to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
    4. to notify you about changes to our service;
    5. to ensure that content from our site is presented in the most effective manner for you and for your computer.
  2. Information we collect about you. We will use this information:
    1. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    2. to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    3. to allow you to participate in interactive features of our service, when you choose to do so;
    4. as part of our efforts to keep our site safe and secure;
    5. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    6. to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  3. Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

You agree that we have the right to share your personal information with:

  1. Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;
  2. Selected third parties including:
    1. business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, or any goods and services you request from us;
    2. analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

  1. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;
  2. If 31 Green Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers or service users will be one of the transferred assets;
  3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or other agreements; or to protect the rights, property, or safety of 31 Green Limited, our customers, partners, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

All information you provide to us is stored on our servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share passwords with anyone. All information is secure on our servers located in the UK.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us on info@31g.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device if you agree. Cookies contain information that is transferred to your device.
We use the following cookies:

  1. Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site;
  2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily;
  3. Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region);
  4. Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site more relevant to your interests. We may also share this information with third parties for this purpose.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Privacy officer

We have appointed a privacy officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact us at:

31 Green Limited
Unit 9 Twelve O’Clock Court
21 Attercliffe Road
Sheffield
England
S4 7WW
Attention: Privacy Officer
Email: info@31g.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Changes to this privacy notice

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy notice.

We reserve the right to update this privacy notice at any time, and we will post any such updates to this page and, where appropriate, notify you by email. We may also notify you in other ways from time to time about the processing of your personal information.

If you have any questions about this privacy policy, please contact us at:

31 Green Limited
Unit 9 Twelve O’Clock Court
21 Attercliffe Road
Sheffield
England
S4 7WW
Attention: Privacy Officer
Email: info@31g.co.uk

If you are unhappy with the response you receive from us in relation to a complaint, then you have the right to complain to our supervisory authority – the UK Information Commissioner’s office. For further information, please visit www.ico.org.uk.

Date of Last Review: December 2023